VIEWER SERVICES

Have a question or comment about our programs?

Call:
(808) 973-1000 or toll-free
(800) 238-4847

You may also email us at email@pbshawaii.org


AUDIO VIDEO

Can't See or Hear Us?
Call our Troubleshooting Line:

(808) 973-1173 (Business Hours)
(808) 566-5042 (after 5:00 pm HST weekdays, or on weekends)


To help us assist you, please have the following information available:

1) How you receive our signal (via cable or antenna)
2) Your location
3) What channel you receive PBS Hawaii on
4) What issues you are experiencing


CLOSED CAPTIONING

Questions or problems regarding Closed Captioning? Please contact:

John Nakahira
2350 Dole Street
Honolulu,Hawaii 96822

Oahu: (808) 973-1000
NeighborIslands: (800) 238-4847
Fax: (808) 973-1090
captioning.hotline@pbshawaii.org


We will make every effort to respond or otherwise resolve your inquiry within 24 hours or the next business day.

Please contact our captioning hotline before sending a formal written complaint. We may be able to resolve your problem immediately without the need for one. In any event, we will respond to your complaint within 30 days.


Contact Us

PBS Hawaii appreciates and welcomes your feedback concerning our programs and services. If you have any questions or concerns, please feel free to contact us:

PBS HAWAII
2350 Dole Street
Honolulu,Hawaii 96822

Oahu: (808) 973-1000
Neighbor Islands: (800) 238-4847

email@pbshawaii.org